Privacy & data protection policy.

Tensilion Financial Consulting Limited (“we”, “us”, “our”) is compliant with all applicable laws related to Data Protection and remains committed to protecting the privacy and personal data of individuals who interact with us. This private and data protection policy (this “Policy”) explains how we collect, use, store, disclose, and protect personal data.

This Policy explains what information we gather about you, what we use that information for, and to whom we give that information. It also sets out your rights in relation to your information, and who you can contact for more information or queries. The matters set out in this Policy applies to personal data and personal information collected through our website, marketing communications, events, and all our professional interactions. We may also sometimes collectively refer to handling, collecting, protecting and storing personal information as “processing” such personal information.

• Legal name: Tensilion Financial Consulting Limited
• Registered address: Level 1, Gate Avenue - South Zone, DIFC
• Email: [email protected]
• Jurisdiction: DIFC, United Arab Emirates

In the course of providing services to you and performing due diligence checks in connection with our services (or discussing possible services we might provide), we will collect or obtain personal data about you. We may also collect personal data from you when you use our website.

We may collect or obtain such data because you give it to us (for example in a form on our website), or other people give that data to us (for example your employer or adviser, or third party service providers that we use to help operate our business), or it is publicly available.

We may also collect or obtain personal data from you because we observe or infer that data about you from the way you interact with us or others. For example, to improve your experience when you use our website and ensure that it is functioning effectively, we (or our service providers) may use cookies (small text files stored in a user's browser) and web beacons which may collect personal data.

The personal data that we collect or obtain may include:

• Name, job title, and employer
• Business email address and telephone number
• Professional and business related information relevant to our services
• Marketing preferences and communication history
• Website usage information (such as IP address, browser type, and pages visited)
• Any information you voluntarily provide to us through enquiries, forms, or correspondence

We do not intentionally collect sensitive personal data unless required for a specific lawful purpose and with appropriate safeguards.

We collect personal data when you:

• Subscribe to our mailing lists or marketing communications
• Contact us via our website, email, or at events
• Engage with our publications, insights, or campaigns
• Provide information during the course of a business relationship

We use personal data for the following purposes:

• To communicate with you about our services, insights, and market updates
• To send marketing and informational emails where permitted
• To respond to enquiries and manage professional relationships
• To improve our website, communications, and services
• To comply with applicable legal and regulatory obligations

We only process personal data where we have a lawful basis to do so.

We may send marketing communications that we believe are relevant to your professional interests.

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link included in our emails, or
• Contacting us at [email protected]

We do not sell personal data.

We may share personal data with trusted third party service providers who support our operations, including:

• Marketing and email platforms (including Zoho Marketing Automation)
• Website hosting and analytics providers
• IT, cloud, and security service providers

These service providers process personal data only on our instructions and are required to maintain appropriate confidentiality and security measures.

Some service providers may be located outside the United Arab Emirates. Where this occurs, we ensure that personal data is protected in accordance with applicable laws.

We use a range of physical, electronic and managerial measures to ensure that we keep your personal information accurate and up to date and to protect personal data against unauthorised access, loss, misuse, or disclosure.

These measures include:

• Education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal data
• Administrative and technical controls to restrict access to personal information on a ‘need to know’ basis
• Technological security measures, including fire walls, encryption and anti-virus software
• Physical security measures, such as staff security passes to access our premises
• Breach procedures, and security incident management

Although we use appropriate security measures once we have received your personal information, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal information, but we cannot guarantee the security of data transmitted to us or by us.

Access to personal data is limited to authorised personnel only.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal, regulatory, or legitimate business requirements. When personal data is no longer required, it is securely deleted or anonymised.

Subject to applicable law, you may have the right to:

• Obtain confirmation that we are processing your personal data and request a copy of the personal data we hold about you
• Ask that we update the personal data we hold about you, or correct such personal data that you think is incorrect or incomplete
• Ask that we delete personal data that we hold about you, or restrict the way in which we use such personal data
• Withdraw consent to our processing of your personal data (to the extent such processing is based on consent)
• Receive a copy of the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format

To exercise your rights, please contact us at [email protected].

Our website may use cookies or similar technologies to improve functionality and analyse usage. You can control cookies through your browser settings.

We may update this Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Policy or how we handle personal data, please contact:

• Email: [email protected]
• Address: Level 1, Gate Avenue - South Zone, DIFC